Store Policy

Welcome to our webshop! We're glad you've chosen to shop with us. To ensure a positive shopping experience, please review our store policy below:

Shipping

  • We ship worldwide.

  • We offer free standard shipping on all orders in Europe. Orders from United Kingdom are charged with shipping fee.

  • Orders are typically processed and shipped within 3-5 business days.

  • Once your order has shipped, you will receive an email confirmation with tracking information. 

Returns

  • We accept returns within 14 days of purchase.

  • Items must be unworn, unwashed, and in their original condition with tags attached.

  • To initiate a return, please email us with your order number and reason for return.

  • Once we receive your return, we will process a refund to your original form of payment.

Exchanges

If you need a different size or color, you can exchange the item within 14 days. Please email us for further steps at info@itsfuturistic.com

Damaged or Defective Items

  • If you receive a damaged or defective item, please email us with a photo of the damage and your order number.

  • We will provide a pre-paid return label for your convenience.

  • Once we receive the item, we will send a replacement or issue a refund, depending on your preference.

Contact Us:

  • If you have any questions or concerns about your order or our store policy, please email us at info@itsfuturistic.com or use the contact form on our website.

  • We will respond to your inquiry within 1-3 business days.

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